Cookie Policy

This website www.galliardhomes.com ("site") is owned and operated by Galliard Homes Limited ("Galliard", "us" or "we"). This Cookie Policy explains what cookies are, which cookies we use and why, and how you can opt-out.

What are cookies?

Cookies are small text files that are sent by a website to a web browser which contain information that is transferred to your computer's hard drive or other device. This enables the website to identify and track the web browser. They usually identify the computer used rather than the individual user, but some cookies may contain personal information. Cookies can, among other functions, enable a website to recognise a device each time it visits, remember user preferences and recommend relevant content. You can read more about cookies here: http://www.allaboutcookies.org/.

We use cookies to provide you with a more personalised experience and to distinguish you from other users of our site. This helps us to provide you with a better user experience when browsing and allows us to improve our site.

Different cookies do different things and some are essential to the operation of a website, whilst others are not. Cookies can be categorised in the following ways:

Strictly necessary cookies

These are cookies that are required for the operation of our site.

Functionality cookies

These are used to recognise you when you return to our site, enabling us to personalise our content for you and remember your preferences.

Targeting cookies

These cookies record your visits to our site, the pages you have visited and the links you have followed. We will use this information to make our site more relevant to your interests. We may also share this information (in anonymised form) with third parties for this purpose.

Analytical / performance cookies

These allow us to recognise and count the number of visitors to our site and to see how visitors move around when using our site. This helps us to improve how it works, for example, by ensuring that users are finding what they are looking for easily.


Cookies which are strictly necessary to the operation of our site are dropped onto your browser as soon as you visit our site. Non-essential cookies (including analytical cookies) are not dropped onto your browser until you have consented. 
To the extent that any personal information is collected through our use of cookies, our Privacy Policy will apply to our processing of that personal information.

What are third-party cookies?

We use both first party and third party cookies. Third parties cookies are cookies operated by providers of external services like web traffic analysis services. These cookies are placed by the relevant third party and we have no control over these cookies other than allowing them to be served.

What cookies do we use?

Cookie

Purpose

Duration/Expiry

cookieconsent_status

This cookie tracks whether a user has consented to cookies

Approximately a year

adiVi

The adiVi cookie contains an identifier which is used by AdInsight to help track a visitor’s path while they are on the website.

30 days

adiV The adiV cookie contains an identifier which is used by AdInsight to track a visitor over time. This allows AdInsight to show multiple visits made by a customer over time from the same browser. 1 year

adiS

This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers.

Session

adiLP

The adiLP cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.

Session

__unam

This cookie is usually associated with the ShareThis social sharing widget placed in a site to enable sharing of content across various social networks. It counts clicks and shares of a page. The main purpose of this cookie is functionality.

9 months

__sharethis_cookie_test__

This cookie is usually associated with the ShareThis social sharing widget placed in a site to enable sharing of content across various social networks. It counts clicks and shares of a page. The main purpose of this cookie is functionality.

Session


Google cookies.

Find out more about Google Analytics at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
Read the Google Analytics privacy policy at: https://www.google.co.uk/policies/privacy/. You can find out how to opt out of being tracked by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout. You have the right to request that we stop profiling you, or asking third parties to use personal data we hold about you for profiling purposes. To do so, please contact us using the details in the 'How do you contact us?' section. 

Cookie Purpose Duration/Expiry

NID

The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. Google also uses this cookie to help customise ads on Google properties, like Google Search. For example, Google use such cookies to remember your most recent searches, your previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website. This helps Google to show you customized ads on their advertising networks.

180 days
DV

Targeting / advertising cookie used by Google.

Session
CONSENT

Targeting / advertising cookie used by Google.

No more than 7,200 days
ANID

Targeting / advertising cookie used by Google.

1 year
1P_JAR

Targeting / advertising cookie used by Google.

1 month
_gid

Google uses this cookie to distinguish you as a unique user of the website

24 hours

_gac_UA-42968533-1

Google uses this cookie to track when pages on our website are viewed via a URL that employs AdWords auto-tagging. 6 weeks
_ga Google uses this cookie to distinguish you as a unique user of the website. 2 years


Pardot cookies.

Pardot is a marketing automation system provided by Salesforce. We use Pardot cookies to tracks visitor and prospect activities on our website. Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. More information about Pardot can be found here: https://www.pardot.com/ and here: https://www.salesforce.com/uk/products/pardot/overview/

Cookie Purpose Duration/Expiry
pi_opt_in This cookie is set to remember your preferences (like form field values) when you return to our site. This cookie is set with a true or false value when you opt in or out of tracking.  Variable, but no more than 3,650 days
visitor cookie This is a visitor cookie which is composed of a unique visitor ID and the unique identifier of your account. For example, the cookie name "visitor_id12345" stores the visitor value "1010101010" and "12345" is the account identifier. This cookie is set for visitors by the Pardot tracking code.  Variable, but no more than 3,650 days
pardot This cookie is set when a user is logged into Pardot, and helps to maintain the session and remember table filters. It is not set on to a visitors browser.  Variable, but no more than 3,650 days
visitor_id186692-hash This is the unique visitor ID assigned by Pardot from the visitor cookie. Variable, but no more than 3,650 days
visitor_id186692 This is the unique visitor ID assigned by Pardot from the visitor cookie. Variable, but no more than 3,650 days


Hotjar cookies.

We use a technology service provider called Hotjar which helps us better understand our users' website experience. In order to collect the information used to provide their service, Hotjar places first-party cookies on the browsers of the visitors to our site.

They track information about our users' behaviour (including how much time they spend on which pages, which links they choose to click and what users do and don't like). They collect information about our users' devices (including the device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our website).

This information is used to enable us to improve our website. Hotjar stores this information in a pseudonymised user profile. We will not use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy found here: https://www.hotjar.com/legal/policies/privacy.

Information on how to opt out of HotJar cookies can be found here: https://www.hotjar.com/legal/compliance/opt-out. If you chose to opt out, please note that clearing your cookies, running in private mode or using a different browser will enable tracking again.

Cookie Purpose Duration/Expiry
_hjIncludedInSample

This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

365 days
_hjClosedSurveyInvites This cookie is set once a visitor interacts with a survey invitation modal popup on our site. It is used to ensure that the same invite does not re-appear if it has already been shown. 365 days
_hjDonePolls This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. 365 days
_hjMinimizedPolls This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimised when the visitor navigates through our site.  365 days
_hjDoneTestersWidgets This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. 365 days
_hjMinimizedTestersWidgets This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimises when the visitor navigates through our site. 365 days
_hjDoneSurveys This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet. 365 days
_hjShownFeedbackMessage This cookie is set when a visitor minimises or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimised immediately if they navigate to another page where it is set to show. 365 days


Can you refuse or opt out of cookies?

Most browsers automatically accept cookies. If you would like to amend your cookie preference for this website you can usually change your browser settings to limit or prevent cookies. You should use your browser's 'help' function to learn more about how to do this. We have set out links to the opt-out pages of the most common browsers below:

Browser Information link to manage cookies
Google Chrome https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Internet Explorer https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari https://support.apple.com/kb/ph21411?locale=en_US


If you set your browser to not accept cookies, please note it may result in certain sections or features of our site not working properly and certain personalised services not being provided to you or users of your computer.

You can read about how to manage cookies here: http://www.allaboutcookies.org/manage-cookies/. You can learn more about how to control cookies, including opting out of certain third party cookies here: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options/. You can learn more about behavioural advertising here: http://youronlinechoices.eu/.

When do we make changes to this Policy?

We may update this policy from time to time. Please check back here whenever you visit our site to see if any changes have been made. When we update this Cookie Policy, we will also update the "last updated" date at the top.

How do you contact us?

Please do not hesitate to contact us regarding any matter relating to this Cookie Policy either by email to compliance@galliardhomes.com or sent by post to Data Protection Department, Galliard Homes Limited, 3rd Floor, Sterling House, Longston Road, Loughton, Essex, IG10 3TS.